Careers at Journeyline Travels

INBOUND TRAINEE TOURS EXECUTIVE

REQUIREMENTS:

• Trainee /School leavers who are passionate about Travel & Tourism
• Should be able to communicate well in English (Speaking / Writing)
• Knowledge of other languages will be considered as an extra qualification
• Ability to correspond independently
• Excellent Computer knowledge in MS Office and e-mail

RESPONSIBILITIES:

• Prompt engagement with travel agents over the phone and e-mail
• Maintain professional relationship with suppliers and negotiate the hotel rate
• Create Itinerary suggestions with Cost Estimate for Accommodation, Meals, Transport and Sightseeing
• Quick response to tour inquiries
• Ability to work under pressure and meet deadlines
• Excellent customer service skills

INBOUND TOURS EXECUTIVE

REQUIREMENTS:

• Minimum 2-3 years’ experience in travel industry
• In-depth knowledge of tour sights and cultural considerations in Sri Lanka
• Knowledge of handling inquires and travel itineraries including hotel contracting, negotiation of hotel rates, costing, quoting and completing the bookings
• Excellent written and verbal communication skills in English
• Proficiency in other languages is an extra qualification
• Experience in handling Thai, Far East, UK and Europe market would be an added advantage
• Professional qualification in travel and tourism would be an added advantage

RESPONSIBILITIES:

• Ability to create and manage detailed Tour Itinerary & suggestions with Cost Estimate for Accommodation, Meals, Transport and Sightseeing.
• Quick response to tour inquiries
• Maintain professional relationship with suppliers and negotiate the hotel rate
• Ability to communicate well and maintain a good relationship with travel agents around the world
• Maintain records and prepare monthly reports
• Ability to work under pressure and meet deadlines
• Ability to correspond independently
• Excellent customer service skills

ASSISTANT MANAGER INBOUND TOURS

REQUIREMENTS:

• Minimum 4-5 years’ experience in inbound travel and tourism industry
• Leadership skills with a pleasant personality and strong initiative
• Excellent written and verbal communication skills in English
• Excellent organizational and problem solving skills
• Proficiency in other languages is an extra qualification
• Professional qualification in travel and tourism would be an added advantage
• Excellent customer service skills

RESPONSIBILITIES:

• Lead and motivate the team to achieve sales and operational goals
• Develop and maintain professional relationships with suppliers and other travel industry partners
• Create and manage customized tour routes, Itineraries, Cost Estimate for FIT & Group Tours
• Implement quality control measures to ensure guest satisfaction.

If you are ready to be part of a team that creates extraordinary travel experiences, submit your resume and cover letter to careers@journeylinetravels.com join us in making every journey memorable for our clients.