• REQUIREMENTS
  
  • Trainee /School leavers who are passionate about Travel & Tourism
    
  • Should be able to communicate well in English (Speaking /Writing) /(Knowledge of other languages will be considered as an extra qualification)
  • Ability to correspond independently
  • Excellent Computer knowledge in MS Office and e-mail
  RESPONSIBILITIES
  
  • Prompt engagement with travel agents over the phone and e-mail
  • Maintain professional relationship with suppliers and negotiate the hotel rate  
  • Create Itinerary suggestions with Cost Estimate for Accommodation, Meals, Transport and Sightseeing
  • Quick response to tour inquiries
  • Ability to work under pressure and meet deadlines
  • Excellent customer service skills

• REQUIREMENTS
  
  • Minimum 2-3 years’ experience in travel industry
  • In-depth knowledge of tour sights and cultural considerations in Sri Lanka
  • Knowledge of handling inquires and travel itineraries including hotel contracting, negotiation of hotel rates, costing, quoting and completing the bookings
  • Excellent written and verbal communication skills in English
  • Proficiency in other languages is an extra qualification
  • Experience in handling Thai, Far East, UK and Europe market would be an added advantage
  • Professional qualification in travel and tourism would be an added advantage
  
  RESPONSIBILITIES
  
  • Ability to create and manage detailed Tour Itinerary & suggestions with Cost Estimate for Accommodation, Meals, Transport and Sightseeing.
  • Quick response to tour inquiries
  • Maintain professional relationship with suppliers and negotiate the hotel rate
  • Ability to communicate well and maintain a good relationship with travel agents around the world
  • Maintain records and prepare monthly reports
  • Ability to work under pressure and meet deadlines
  • Ability to correspond independently
  • Excellent customer service skills

REQUIREMENTS

• Minimum 4-5 years’ experience in inbound travel and tourism industry
• Leadership skills with a pleasant personality and strong initiative
• Excellent written and verbal communication skills in English
• Excellent organizational and problem solving skills
• Proficiency in other languages is an extra qualification
• Professional qualification in travel and tourism would be an added advantage
• Excellent customer service skills
  

RESPONSIBILITIES

• Lead and motivate the team to achieve sales and operational goals
• Develop and maintain professional relationships with suppliers and other travel industry partners
• Create and manage customized tour routes, Itineraries, Cost Estimate for FIT & Group Tours
• Implement quality control measures to ensure guest satisfaction.